Private Policy
Pretty Pet Collar Covers
respects the privacy of
every individual who visits
our website. This Privacy
Statement outlines the
information we will collect
and how we will use that
information.
We will not collect your
name address telephone
number or email address
unless you provide it to us
voluntarily.
If you have already
submitted this information
and would like for us to
remove it from our
records, please contact us
at the email address listed
at the bottom of this page.
When you do provide us
with personal information
to contact you. We will not
provide that information to
third parties.
Information we may place
on your computer will be a
cookie.
If you have submitted
personal information
through this website and
would like that information
deleted please contact us
at the following email
address:
privacy@prettypetcollarcov
ers.com
Shipping And Returns:
Product Warranty :
We certify that are products
are crafted with the best
quality hardware and
materials.
Any SPECIAL ORDERS
MUST REALIZE that if I don't
carry the specific materials I
will find the best to match. I
will do my best to design the
product you requested. I
DON'T guarantee any
special orders do to I am not
familiar with the fabrics and
or materials.
Hand crafted products need
to be taken care of properly
to ensure future use.
Items are all hand crafted
and machine quilted. If for
any reason when you
receive the item and the
stitching seems
undone/loose please send
the item back to us ( you pay
shipping charges ) and we
will be glad to fix the item. (
MUST BE RETURNED
WITHIN 7 DAYS OF
RECEIVING ITEM )
Collars and leashes are
made with quality and
specialty fabric. We do not
guarantee any of the
following:
1. Fabric fraying, stitching
coming un-done or looped
do to your pets scratching or
rubbing of the items.
2. Products coming apart
from washing them
improperly.
3. Buckles breaking from
pets chewing them or
improper use.
4. Any product coming apart
do to pets destruction to the
items.
5. Wear and tear on any item.
6. Any improper use of any
items will not be refunded or
fixed.
7. Clasps/ or any Hardware
breaking from being used
improperly.
If for any reason you are not
completely satisfied with
your item(s) you purchase
from us please return the
un-used item within 7 days
of receiving the item. You will
be refunded product price
and will be charged a 20%
for restocking and
processing on normal fabric
made material and 25% on
designer inspired material
due to we cannot remake or
resell the item also you will
not be refunded for shipping
to or from pretty pet.
Products must not be used
to get a refund, unless other
arrangements have been
made with Pretty Pet.
If you have any problems
with any item please contact
us through email and we will
be glad to help.
PRODUCT WARRANTY:
30 DAYS FROM DATE OF
PURCHASE
Thanks Pretty Pet
Please note that any special order
items from the website or either
through email cannot be returned due
to they are made for your pet and
cannot be resold. Also no returns on
show leads , harnesses, custom or
special ordered collars, leashes.
If you order something and it was
made to a size that you said and you
do not like it or it don't fit right we will
do everything we can to fix the
problem but cannot for any reason
refund monies for the special order